Terms of service

At Vault 47, customer satisfaction is important to us.

Refund:
  • Exchanges are allowed within 7 days of receiving your order.
  •  Items must be unused, unwashed, and in original condition with tags intact.
  • Returns are only accepted in case of damaged or incorrect items.
  • To request an exchange or return, please contact our support team with your order number.
Shipping:
  • We ship nationwide across Pakistan.
  • Orders are usually processed within 24–48 hours.
  • Delivery time is 2–5 working days, depending on your location.
  • Shipping charges (if applicable) are calculated at checkout.
  • Once your order is dispatched, you will receive tracking details.

Payment:

At the moment, we are only offering Cash on Delivery (COD) as our payment method. We appreciate your understanding and look forward to serving you.